STUDIO POLICY

Refunds, Cancellations & Rescheduling

Because our classes require advance preparation, materials, and instructor scheduling, the following policies apply:

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Payments & Fees

A convenience/processing fee applies to class and workshop purchases and will be clearly disclosed at checkout. This fee is non-refundable. Membership purchases do not incur additional fees.

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Multi-Week Classes (6-Week Series)

• No refunds are issued once classes begin.

• 6-week studio classes are non-refundable within 8 days prior to the first class.

• Refunds requested before the 8-day cutoff will be issued in full, less booking fees.

• Purchased spots may be transferred to friends or family at no charge or postponed to a later session, subject to availability.

If you need to reschedule within the refundable period, please email treasurecoastpottery@gmail.com.

 

Single-Day Classes & Workshops (including Try It Wheel)

• Reschedule requests must be made at least 48 hours prior to the start of class.

• Cancellations made the day of class and no-shows are not eligible for refunds or rescheduling.

• Because single-day classes require dedicated instructors and equipment, missed attendance directly impacts staffing.

 

Attendance Responsibility

It is the student’s responsibility to attend scheduled classes.
No refunds, credits, or make-ups are issued for missed classes, including absences due to illness. While we may attempt to accommodate a make-up when possible, this is not guaranteed.

 

Weather, Emergencies & Studio-Initiated Changes

If a class is cancelled due to circumstances outside of our control (including severe weather or unforeseen incidents), enrolled students will be rescheduled to a later date or refunded.

Treasure Coast Pottery reserves the right to cancel, combine, or reschedule classes due to enrollment needs. Classes require a minimum number of students to run. If a class is cancelled due to insufficient enrollment, registered students will be notified and given the option to transfer or receive a refund.

 

Memberships

Memberships are non-refundable and must be purchased online. Membership approval is at the sole discretion of ownership. Prospective members are encouraged to schedule a studio visit prior to purchase. One-year memberships must be made in person at the studio.

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Open Studio Access

• Saturday daytime & Thursday evening class participants:
  Tuesday evenings, 5:30–8:30 PM

• Tuesday 12–3 PM class participants:
  Thursday, 12–3 PM

 

Studio Rules

• An additional fee applies to pieces larger than 12 inches.

• No outside clay is permitted in the studio.

• Clay purchased at TCP includes bisque firing, glaze firing, and studio glazes.

• TCP does not fire pieces a third time.

• Unclaimed Work: Students will be notified when finished work is ready for pickup. Any work left at the studio more than 30 days after notification will be considered abandoned and may be removed or discarded due to limited storage space.